What if I never received my item?
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.
How do I contact Customer Service?
Please email us at firstname.lastname@example.org Please make sure to include all relevant information like your order number, style name, size and color so we can better assist you.
What payment options are available?
We accept PayPal and all major credit cards.
Do you ship internationally?
Yes. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
Do you ship to Post Office Boxes?
Yes, we ship packages to PO Boxes.